Privacy Policy

At Grand Cempaka Business Hotel, the privacy and confidentially of user information is important.  We are committed to maintain the privacy and security of your user information.  We may update this policy from time to time, so please check here frequently.  Hotel will not disclose identifiable user infromation to any third party without consent.

Hotel is committed to safeguarding your privacy whiole visiting the Hotel website, namely www.grandcempaka.co.id (hereinafter all identified URLs are collectively referred to as the Site).  Our goal is to provide you with an Internet experience that delivers the information, resources and services that are most relevant to you.  To achieve this goal, part of the operation of the Site inlcudes the gathering of certain types of information about Site users.

Because we understand that your privacy is important, we wiish to explain the types of information we gather and the way in which we use it.  This Privacy Policy applies to the Site.

This Privacy Policy covers two types of information gathered at the Site, personal and aggregated.  The term "personal information" refers to data you voluntarily provide in connection with use of the Site that identifies you and/or the company on whose behalf you are accessing and using the Site.  Personal information inlcudes, e.g.data submitted in connection with our services, such as your name, e-mail address, phone number, company affiliation, physiscal information regarding visitors and users of the Site that relates to use of the Site, e.g., traffic patterns, number of visits to certain pages, visits from other we sites or third party web sites linked to the Site, use of particular services and interest in services, information or features of the Site or other parties made available through or found at the Site.

Information of GC Collects

Our web server collects the following types of information for statistical purposes about visitors to the GC website:

  • the number of users who visit the website
  • the date and time of visits
  • the number of pages viewed
  • the country or region of users
  • traffic paters
  • the address of the referring site

All of this data is anonymous and GC will make no attempt to identify users or their browsing activities. The purpose of this information is to evaluate the performance of the website and to improve the content and format for its users.

Visitors to the website provide various kinds of information in several different ways. Some visitors choose to submit personal information through subscription and entry forms, booking forms and requests for more information, either through e-mails, response devices or other methods. Depending on the service you are accessing, you could be asked at various times to provide information including but not limited to details such as your name, e-mail address or information about what you like and do not like.

When booking accomodation on-line or paying for other services, we may request your credit card number to complete the transaction or your mailing address to ensure delivery. Similarly, quests at our hotels and other individuals may provide information to GC.

GC will not collect sensitive information about you such as details of your race, political beliefs, region or health. However this may be required where we are providing you with specialised services (such as access requirements for a disability).

Use of Personal Information

All of this data is anonymous and GC will make no attempt to identify users or their browsing activities. The purpose of this information is to evaluate the performance of the website and to improve the content and format for its users.

Visitors to the website provide various kinds of information in several different ways. Some visitors choose to submit personal information through subscription and entry forms, booking forms and requests for more information, either through e-mails, response devices or other methods. Depending on the service you are accessing, you could be asked at various times to provide information including but not limited to details such as your name, e-mail address or information about what you like and do not like.

When booking accomodation on-line or paying for other services, we may request your credit card number to complete the transaction or your mailing address to ensure delivery. Similarly, quests at our hotels and other individuals may provide information to GC.

GC will not collect sensitive information about you such as details of your race, political beliefs, region or health. However this may be required where we are providing you with specialised services (such as access requirements for a disability).

 

Will your information be given to anyone else?

All personal information collected by GC is only made available to those authorized individuals who need to handle that information for the purposes outlined in this policy. In some curcumstances,personal information may also be disclosed outside GC.

For example, we may disclose personal information to third parties to whom GC contracts out specialised functions (such as mailing houses and printing companies). In such cases we will require and undertaking from such persons to comply with the privacy principles and do not use the personal information for any purposes beyond the scope of our contract with them.

Personal information may also be disclosed to third parties only for the purpose of completing your transaction with us (for example, your credit card provider), providing the services you have requested (for example booking a tour for you) and for the purposes of associated administration (for example frequent flyer number and expenditure details will be sent to the relevant airline )

GC will also disclose personal information when required by law and may disclose it when reasonably necessary to assist an enforcement body or to lessen or prevent a threat to individual or public health or safety.